Being a good lawyer requires more than the ability to IRAC, read and brief cases, or deliver an oral argument. A significant part of the role involves counseling clients about their options and how to achieve their goals. While this may sound straightforward, effective client counseling is often more nuanced and complex than it seems.
The counseling process begins with a client interview, where you gather all relevant information before researching and advising on available options. This stage requires as much emotional intelligence as legal expertise. Clients may be reluctant to share certain details or may not view some information as relevant. As an attorney, you must pay close attention to body language, tone, and other non-verbal cues while asking questions that encourage open communication.
Interviewing a client allows you to establish a strong relationship, helping you better identify the nature of their legal problem and understand their goals. This understanding is crucial to effectively assist them in resolving their matter. Strong counseling skills also enable you to clearly communicate complex legal and factual information, empowering your client to make informed decisions.
These skills are invaluable, and the benefits of mastering effective interviewing and counseling techniques are numerous. This guide includes resources such as books on client counseling and interviewing, library study aids, and audio-visual materials to help you develop these critical skills and deepen your understanding of their importance. Additionally, the study aids included can supplement your learning in the Interviewing, Counseling, and Negotiation course taught by Professor Moeller, offered in both the fall and spring semesters.
Counseling skills are essential for every attorney, regardless of their area of practice. Mastering these techniques is as fundamental to legal practice as any other core skill.
